Fair play depends on clear rules and responsible use by every player. This policy explains how Mezzo Bet works to protect account integrity, promote equal conditions and address conduct that may affect betting markets, promotions or other users. It applies to all platform services, including sports betting, live betting, keno, games, promotions and account services. Players in Ethiopia should also consider any applicable local requirements and the platform’s regional restrictions.
The Mezzo Bet fair play policy should be read together with the relevant product and promotion rules. It does not replace those terms. If you are unsure how a rule applies to your account, contact support before taking the action in question.
Fair Play at Mezzo Bet
Fair play means using the platform as one real person, providing accurate information and following the rules that apply to each service. These fair play rules help protect players from account misuse and preserve reliable conditions for placing bets and using promotions.
Ordinary use of sports betting, live betting, keno or games is not, by itself, a breach of this policy. Concerns arise when activity involves deception, coordinated conduct, technical exploitation or attempts to gain an advantage by avoiding platform rules. Mezzo Bet may review activity when there is a reasonable reason to check whether these rules have been followed.
One Player — One Account
One account per player is the standard: a user must not create, use or control multiple accounts. A second account is not permitted as a workaround for a restriction, a way to claim more than one offer, or a means of separating activity across profiles.
Examples of prohibited multi-accounting include:
- Registering again after an account has been limited, suspended or closed.
- Using an account belonging to a relative, friend or other third party, or letting someone else use yours.
- Opening several accounts to claim welcome bonuses or other promotions more than once.
- Using another profile to get around account checks, limits or regional restrictions.
Use your own accurate details when completing Mezzo Bet registration. If information changes or you believe an account was created by mistake, contact support rather than opening another one. Mezzo Bet may request account verification where needed to confirm that an account belongs to the person using it.
Bots, Scripts and Automated Betting
Players must place bets and use account features through permitted methods. Bots and scripts, auto-clickers, parsers, emulators, unauthorised API access and other third-party software must not be used to log in, place or manage bets, collect bonuses, perform repeated account actions or extract platform data.
Automated betting can create unfair conditions, place activity beyond ordinary use and interfere with odds, live markets or promotion mechanics. For that reason, suspected automation may be reviewed even if a user does not intend to affect another player. The same rule applies to activity directed at a Mezzo Bet live market: use the service manually and in accordance with its applicable rules.
Do not try to bypass technical controls or rely on a tool that acts on your behalf. If you are uncertain whether an accessibility feature or other software is permitted, ask support before using it.
Arbitrage, Sure Bets and Market Abuse
Arbitrage betting and sure bets are not described here as unlawful. However, strategies or coordinated activity that exploit pricing delays, technical faults, market errors or other weaknesses may breach platform rules. Mezzo Bet may also review conduct involving odds manipulation, latency abuse, coordinated betting or attempts to take advantage of an obvious error.
A bet placed in the ordinary course of using a market is different from activity organised to exploit a delay or undermine fair market conditions. The relevant circumstances and applicable terms matter; no particular betting approach guarantees a return or removes the risks of betting. For product rules, see Mezzo Bet sport betting.
Bonus Abuse and Promotion Misuse
Promotions are intended for eligible players using their own accounts in line with the terms of each offer. Bonus abuse includes trying to obtain or use a promotion through misleading information, multiple profiles or coordinated activity rather than following its stated conditions.
Examples include creating accounts to claim repeated welcome bonuses, using someone else’s details, arranging circular deposits and withdrawals, coordinating a group to exploit an offer, wagering solely to satisfy a requirement through artificial activity, or taking advantage of a technical error in a promotion. These examples are not a substitute for the specific rules of an offer.
Read the promotion conditions before opting in or depositing. Where an offer has its own terms, those specific terms govern participation and may provide more detail than this general policy. Information about a Mezzo Bet bonus code should be considered alongside the conditions attached to the relevant promotion.
Payment, Identity and Account Integrity
Your account details, identity documents and payment method should belong to the same real user, subject to the platform’s applicable requirements. Do not use forged or altered documents, another person’s payment instrument, or an account registered to someone else. Passing account access to a third party is also prohibited.
Chargeback abuse, attempts to conceal the source of funds, or payment activity intended to mislead or avoid a review may raise account-integrity concerns. Keep your login details private and use an account only for your own activity.
Where required by security policy or applicable rules, Mezzo Bet may ask for KYC or other account verification. This may include information or documents to confirm identity, age, address or ownership of a payment method. Requests are assessed under the relevant procedures and privacy practices; see the Privacy Policy for information about personal data handling.
Suspicious Activity Reviews
Suspicious activity may be reviewed using automated systems, manual checks or both. A review is a process for assessing activity; it does not, by itself, establish that a player has breached a rule.
Depending on the circumstances, a review may be prompted by shared device, network, payment or identity information across accounts; repeated or unusual betting patterns; activity that appears coordinated; frequent transaction reversals; or attempted access from a restricted region. Use of a VPN or proxy may also be relevant where it is used to evade a restriction or is prohibited by applicable platform rules.
To protect users and the integrity of these checks, Mezzo Bet does not publish detailed detection methods. If contacted, respond through the requested support channel and provide clear, genuine information. Do not submit altered documents or create another account while a review is underway.
Possible Actions by Mezzo Bet
If a review identifies a potential breach, Mezzo Bet may take proportionate steps under its applicable rules. Depending on the facts, these may include:
- Requesting further information or account verification.
- Temporarily restricting account access or certain features while a check is completed.
- Removing or cancelling a bonus or promotional benefit connected with a breach.
- Voiding or cancelling bets where the applicable rules allow this and the bets are linked to the conduct under review.
- Pausing a withdrawal until relevant checks are complete.
- Closing an account in cases of serious or repeated violations.
- Sharing relevant information with a regulator or payment provider where required by applicable rules or law.
These are possible measures, not automatic outcomes. Any decision is subject to the Terms and Conditions and other applicable platform rules. If access or a transaction is restricted, follow the instructions provided by support and submit requested information through the appropriate channel.
How to Avoid Fair Play Violations
Simple precautions can help keep your account in good standing:
- Maintain and use only one account in your own name.
- Keep your password and login access private; do not let another person place bets through your account.
- Avoid bots, scripts and other tools that automate betting or account actions.
- Review the specific promotion terms before participating.
- Use only payment methods that you are authorised to use and that meet the platform’s requirements.
- Do not try to bypass regional restrictions or account limits.
- Contact support if you discover a duplicate account, need to correct personal details or are unsure how to proceed.
When asking for help, describe the issue accurately and do not send sensitive documents except through a channel designated for verification. Use Contact Us to reach the support team.
Responsible and Legal Use
Fair play also means using the platform responsibly and within applicable age and regional requirements. Mezzo Bet does not support underage betting, pressure or coercion to gamble, account sharing, or conduct associated with losing control. Betting is not a way to secure income, and no bet or strategy is risk-free.
If gambling is affecting your wellbeing or finances, stop and seek appropriate support. Read the Responsible Gaming information for guidance on safer play. Rules and access may vary by location, so users in Ethiopia should review relevant Legal Status in Ethiopia information and comply with applicable requirements.
Questions About This Policy
If you are unsure whether a planned action is permitted, ask support before taking it. If you believe a review or restriction concerns your account, contact Mezzo Bet through the available support channels and provide the information requested. The policy may be updated as platform rules or requirements change; the current version is the one published on this page.
Last updated: March 8, 2025
Author: Frehiwot Tesema
Frehiwot specializes in reading and explaining betting terms for Ethiopian users. She checks eligibility, KYC, account limits, payment conditions, bonus exclusions, and withdrawal rules. Complex clauses are translated into practical language without removing important restrictions or presenting promotional summaries as complete information.